privacy policy

1. Compliance with laws and regulations

We will comply with the laws and regulations and other standards regarding the handling of personal information regarding the personal information we receive from customers.

2. Acquisition of customer information

We will clearly state the purpose of acquiring customer information and will only acquire such information with the customer's consent.

3. Use of customer information

We will use the information within the scope of the purposes that have been clearly stated to the customer in advance. If it becomes necessary to use the information for purposes other than those explained in advance, we will contact the customer again to confirm their consent.

4. When providing customer information to a business partner

We may provide customer information to our subcontractors within the scope of the purpose of use. In such cases, we will limit the information to the minimum necessary. In addition, we will take strict care in how customer information is handled by our subcontractors.

5. Provision of customer information to third parties

As a general rule, we will not provide customer information to third parties. However, there are exceptions in the following cases:
・When requested by the police or other government agencies based on laws and regulations ・When necessary to protect people's lives, property, or rights

6. Management of customer information

We will educate our employees to prevent the falsification or leakage of information received from customers.

7. Review of handling of customer information

We will continue to make improvements with the aim of handling customer information better.
The improved privacy policy will be posted on this site.

8. Inquiries regarding handling of customer information

If you have any questions or inquiries, please let us know about your personal information by contacting us using the information below.

Lucky Industry Co., Ltd. Phone number: 0585-45-7425
Reception hours: Weekdays 9:00-12:00 / 13:00-17:00 (closed on Saturdays, Sundays and public holidays)